Privacy Policy

1. Introduction

Tree Tail is a computer integrated systems design and technical consulting practice developed and operated by Anqing Ranguo Trading Co., Ltd. This privacy policy explains our approach to handling personal data across our website—accessible at https://www.treetail.hair—and through our consulting engagements. We are committed to transparency about our data practices and to respecting the privacy rights of every individual who interacts with our digital presence.

By accessing or using the Tree Tail website, you acknowledge that you have read and understood this privacy policy. If you do not agree with any part of this policy, you should discontinue use of our website immediately. This document forms part of our broader commitment to lawful, fair, and transparent processing of personal information in accordance with applicable data protection regulations, including where relevant the General Data Protection Regulation (GDPR) and other jurisdictional privacy frameworks.

2. Information We Collect

We collect only the information that is necessary to operate our website effectively and to respond to inquiries from prospective clients. The categories of information we may collect include contact details you voluntarily provide—such as your name, email address, phone number, and company name—when you reach out through our contact form or send a direct email to hello@treetail.hair. We do not collect sensitive personal data through our website unless you explicitly choose to share it with us in the course of a business conversation.

Beyond the details you provide directly, our web servers automatically log certain technical information when you visit our site. This includes your IP address, browser type and version, operating system, referring URL, pages visited, and the date and time of each request. This type of data is standard in web hosting environments and is used solely for operational purposes such as diagnosing server issues, analyzing traffic patterns, and maintaining the security of our infrastructure. None of this automatically collected data is linked to identifiable individuals in our systems.

3. How We Collect Information

We collect information through direct interactions with you—primarily when you send us an email or submit a message through any contact mechanism on our website. In these cases, the information we receive is whatever you choose to include in your correspondence. We do not use form auto-fill technologies or third-party data brokers to enrich the profile of visitors to our site.

In addition to direct collection, our servers generate standard access logs as part of normal web operations. These logs are maintained by our hosting infrastructure and are not combined with any external datasets to build behavioral profiles. We do not employ any automated decision-making or profiling systems that analyze visitor behavior for marketing or targeting purposes. Every data point we hold originates either from a visitor-initiated action or from the routine, passive operation of our web server software.

4. Use of Information

The information we collect serves a limited and clearly defined set of purposes. Contact details you provide are used exclusively to respond to your inquiry, to discuss potential consulting engagements, and to maintain ongoing communication with clients and partners. We do not use your email address or phone number for unsolicited marketing communications of any kind. If we ever introduce a newsletter or announcement list in the future, participation will be strictly opt-in.

Technical log data is used for site administration, security monitoring, and aggregated traffic analysis. These logs help us understand which pages are visited most frequently, identify patterns in site usage, and detect potential security incidents such as brute-force attacks or unauthorized access attempts. Aggregate statistics derived from log data may be retained indefinitely, but raw log files containing IP addresses are cycled on a schedule and purged after a reasonable operational window—typically no more than ninety days.

5. Data Storage and Retention

All personal data we collect is stored on secure servers located in data centers with industry-standard physical and network security controls. Email correspondence is retained within our business email system for the duration of the client relationship and for a reasonable period afterward to maintain continuity of service and to comply with any applicable legal record-keeping obligations. Contact records are not sold, rented, or traded to any external party under any circumstance.

We apply a data minimization principle in our retention practices. Personal information is retained only for as long as it remains relevant to the purpose for which it was collected. When data is no longer needed—for example, when a project inquiry does not result in an engagement and sufficient time has passed—we securely delete or anonymize the associated records. If you have specific questions about how long your data is retained, you may contact us at any time using the details provided at the end of this policy.

6. Data Sharing and Disclosure

Tree Tail does not share, sell, rent, or disclose your personal information to third parties except in the limited circumstances described in this section. We may share data with service providers who perform functions on our behalf—such as web hosting, email delivery, and analytics—but only to the extent necessary for those providers to fulfill their operational duties. All such providers are bound by contractual obligations to protect your data and to process it solely as instructed by us.

We may also disclose personal information when required to do so by law, court order, or governmental regulation, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others. In the unlikely event that Anqing Ranguo Trading Co., Ltd. undergoes a merger, acquisition, or asset sale, personal data held by us may be among the transferred assets; in such a case, affected individuals will be notified before their data becomes subject to a different privacy policy.

7. Cookies and Tracking Technologies

Our website may use a small number of essential cookies to support basic functionality such as maintaining session state or remembering navigation preferences. These cookies do not track you across other websites and do not collect personally identifiable information. They are first-party cookies set by our domain and are not accessible to third-party advertisers or analytics networks.

We do not currently deploy any third-party advertising cookies, retargeting pixels, or behavioral tracking scripts on the Tree Tail website. If our use of cookies or similar technologies changes in the future—for example, if we begin using an analytics service that sets its own cookies—we will update this policy accordingly and, where required by law, seek your consent before placing non-essential cookies on your device. Most web browsers allow you to control cookie settings through their preferences menu; you may block or delete cookies at any time, though doing so may affect certain site features.

8. Third-Party Services

Our website may contain links to external websites, platforms, or services that are not operated by Tree Tail or Anqing Ranguo Trading Co., Ltd. These links are provided for convenience or reference only. We have no control over and assume no responsibility for the content, privacy practices, or security of any third-party site. We encourage you to review the privacy policy of every external service you visit.

The hosting infrastructure for our website is provided by reputable third-party cloud platforms that maintain their own comprehensive security and privacy programs. While these providers operate at the infrastructure level, all application-level data processing remains under our direct control. We do not integrate plugins, comment systems, or social-media widgets that share visitor data with external networks without your knowledge.

9. Data Security

We take the security of your personal information seriously and implement administrative, technical, and physical safeguards designed to protect it against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission via HTTPS for all pages on our website, access controls that restrict data visibility to authorized personnel only, and regular review of our security posture to address emerging threats.

Despite our efforts, no method of electronic storage or transmission over the internet is absolutely secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. If you have reason to believe that your interaction with our website is no longer secure—for instance, if you suspect a data breach—please notify us immediately at hello@treetail.hair so that we can investigate and take appropriate action.

10. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal data. These rights commonly include the right to access the personal information we hold about you, the right to request correction of inaccurate data, the right to request deletion of your data in certain circumstances, the right to restrict or object to processing, and the right to data portability where technically feasible. We will respond to any verified request regarding these rights within the timeframes required by applicable law.

To exercise any of these rights, please contact us at hello@treetail.hair with the subject line and provide sufficient detail for us to identify the relevant records. We may need to verify your identity before processing your request to ensure that personal data is not disclosed to unauthorized parties. There is no fee for making a privacy rights request, and we will not discriminate against you for exercising any right granted to you by applicable data protection legislation.

11. International Data Transfers

Tree Tail is operated by Anqing Ranguo Trading Co., Ltd., a company incorporated in the People Republic of China. Our website and data processing activities are based in China. If you are accessing our website from outside China—including from the European Economic Area, the United Kingdom, the United States, or any other region—please be aware that your information may be transferred to, stored in, and processed in China, where our servers and central operations are located.

By using our website and providing your information to us, you consent to the transfer of your data to China and to its processing there in accordance with this privacy policy. We take steps to ensure that any international transfer of personal data is conducted in compliance with applicable data protection laws and that adequate safeguards are in place to protect your privacy rights regardless of where your data is processed.

12. Privacy for Children

Our website and consulting services are directed at business professionals, organizations, and adults engaged in enterprise technology decision-making. We do not knowingly collect or solicit personal information from children under the age of sixteen. The content on our website is not designed, targeted, or intended for use by minors, and we do not offer products or services that would be of interest to children.

If we become aware that we have inadvertently collected personal data from a child under the age of sixteen without verified parental consent, we will take prompt steps to delete that information from our records. If you believe that a child under sixteen may have provided us with personal information, please contact us at hello@treetail.hair so that we can investigate and remove the data.

13. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our data practices, legal obligations, or operational requirements. When we make material changes, we will revise the to reflect the date of the most recent update. For significant changes, we may also provide a more prominent notice—such as a banner on our website homepage—to ensure that visitors have an opportunity to review the updated terms before continuing to use the site.

We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information. Your continued use of the Tree Tail website after any changes to this policy take effect constitutes your acceptance of the revised terms. If we make changes that materially alter the way we use previously collected personal data, we will attempt to notify affected individuals directly where feasible and appropriate.

14. Contact Information

If you have questions, concerns, or requests regarding this privacy policy or our data handling practices, we encourage you to reach out. The data controller responsible for your personal information is Anqing Ranguo Trading Co., Ltd., a company registered in the People Republic of China.

We will endeavor to acknowledge and respond to all privacy-related inquiries within a reasonable timeframe—typically within thirty calendar days. If you are not satisfied with our response, you may also have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.